Report a Concern

Nyasa Tobacco is dedicated to doing Business the right way

At Nyasa Tobacco, we value transparency and integrity in all our operations. We are committed to maintaining an environment where employees, partners, and stakeholders can report any concerns related to compliance, ethics, or unlawful activities without fear of retaliation.

How to Report a Concern

If you become aware of any practices or behaviors that may violate our compliance standards, ethical guidelines, or legal obligations, we encourage you to report these concerns. All reports will be treated confidentially and investigated thoroughly.

Reporting Channels:

Online Reporting Form: Complete our secure online Report a Concern form to submit your concern anonymously or with your contact information.

Email: Send your concern to our email at info@nyasatobacco.com.

Phone: You can also report a concern via our compliance hotline at +265 (0) 990 553 664 This line is available 9:00 to 15:00, Monday to Friday except public holidays.

What to Include in Your Report:

When reporting a concern, please provide as much detail as possible, including:

  • A description of the incident or issue

  • The date and time of the occurrence

  • The names of individuals involved

  • Any supporting evidence (documents, emails, etc.)

  • Your contact information (optional if you wish to remain anonymous)

Confidentiality and Non-Retaliation Policy

Nyasa Tobacco ensures that all reports are handled with the utmost confidentiality. We have a strict non-retaliation policy, meaning no one who reports a concern in good faith will face any adverse consequences or retaliation for coming forward.

Follow-Up

After submitting a concern, our compliance team will review the information provided and may reach out for further details if necessary. You may receive updates on the status of your report if you have provided your contact information.

Contact Us: If you have any questions or need further guidance on how to report a concern, please contact our compliance team directly at info@nyasatobacco.com / +265 123 456 789.